Frequently Asked Questions
Everything you need to know about our wholesale jewelry orders
What is the minimum order quantity for wholesale pricing?
To maintain our competitive wholesale rates, we require a minimum opening order of $200. Reorder minimums are set at $100 per transaction.
What materials are used in your jewelry pieces?
Our collections feature a variety of high-quality materials including 18k gold plating over sterling silver, surgical-grade stainless steel, and AAA-rated cubic zirconia stones.
How long does shipping take for bulk orders?
Standard processing time is 2-4 business days. Once shipped, domestic orders typically arrive within 3-7 business days, while international shipping varies by destination.
Do you offer discounts for high-volume purchases?
Yes, we offer tiered pricing. Orders exceeding $1,000 qualify for an additional 5% discount, and orders over $2,500 qualify for a 10% discount automatically applied at checkout.
What is your return policy for wholesale items?
We accept returns on defective or damaged items within 14 days of delivery. Due to the nature of wholesale pricing, we do not accept returns for unsold inventory or change-of-mind.
Is your jewelry hypoallergenic and lead-free?
Yes, all of our jewelry is manufactured to meet international safety standards. Our pieces are 100% lead and nickel-free, making them safe for sensitive skin.