Returns & Exchanges
At Wholesale Jewelry Website, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn items. If your bulk order doesn't meet your expectations, our streamlined process ensures a quick resolution or credit to your account.
Return Process
- 1.Initiate Your Request
Log into your wholesale account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Authorization (RA) number.
- 2.Pack Securely
Place the items in their original individual packaging and secure them in a sturdy shipping box to prevent damage to delicate jewelry components during transit.
- 3.Label and Ship
Clearly write your RA number on the outside of the package and ship it to our central distribution warehouse using a carrier that provides tracking services.
- 4.Quality Inspection & Refund
Once our quality control team verifies the condition of the jewelry, we will process your refund or store credit within 5-7 business days.
